Smart Eyewear for Everyday Life•Secure Checkout•Customer Support: 1445413831@qq.com
CAVENIRER / PRIVACY
Privacy
Privacy
Policy.
This Privacy Policy explains how Cavenirer collects, uses, stores and shares personal information when you visit cavenirer.shop, create an account, place an order, contact us or otherwise interact with our online store.
Last updated: September 9, 2026
01 / COLLECTION
Only What We Need
We collect information needed to operate the store, process orders, provide support and improve our services.
02 / PAYMENTS
Payment Providers
Payment information may be processed directly by secure third-party payment service providers.
03 / CONTROL
Your Privacy Choices
Depending on applicable law, you may request access, correction, deletion or other privacy rights.
04 / SUPPORT
Privacy Contact
Privacy questions and requests can be sent to 1445413831@qq.com.
OUR APPROACH
Privacy Built Into
Privacy Built Into
Everyday Commerce.
Guangzhou Kaihang Eyewear Co., Ltd. (“Cavenirer,” “we,” “us,” or “our”) operates cavenirer.shop and provides online retail services for smart eyewear and related products.
This Privacy Policy applies to information collected through our website, online checkout, customer accounts, customer support communications and related ecommerce services.
We aim to collect and use personal information only for legitimate business, contractual, security, customer-service and legal purposes.
We do not intentionally collect government identification,
medical information, biometric templates or similarly sensitive
personal information through ordinary online shopping unless
such information is specifically required by law or voluntarily
provided in an unusual support situation.
PRIVACY OVERVIEW
01 / DATA CONTROLLER
Who Is Responsible for Your Information.
Where applicable under privacy law, Guangzhou Kaihang Eyewear Co., Ltd. is the business or data controller responsible for personal information collected through cavenirer.shop.
Company Information
Guangzhou Kaihang Eyewear Co., Ltd.
广州开航眼镜有限公司
Room 201, No. 2-1, Yingcai Street,
Tianhe District, Guangzhou,
Guangdong, China
Privacy contact: 1445413831@qq.com
02 / COLLECTION
Information We May Collect.
The information we collect depends on how you interact with the Site.
01
Contact Information
Name, email address, telephone number, billing address and shipping address.
02
Order Information
Products purchased, quantities, order number, transaction status, shipping method and order history.
03
Account Information
Login details, saved addresses, account preferences and related account activity.
04
Support Communications
Messages, emails, photographs or videos you send when requesting customer support.
05
Device & Technical Data
IP address, browser type, device type, operating system and basic network information.
06
Website Activity
Pages visited, products viewed, cart activity, referring pages and interactions with website features.
We generally do not need your complete payment-card number.
Card and digital-wallet credentials may be collected and
processed directly by the payment provider used during checkout.
03 / USE
How We Use Personal Information.
We may use personal information for the following purposes:
- Process, confirm and fulfill customer orders.
- Arrange shipping, delivery and order tracking.
- Process returns, refunds and warranty claims.
- Communicate about orders and customer-service requests.
- Create and maintain customer accounts.
- Detect fraud, abuse, payment risk or security threats.
- Improve website performance and customer experience.
- Maintain business, tax, accounting and transaction records.
- Comply with legal, regulatory or law-enforcement obligations.
- Send marketing communications where permitted and where you have provided any consent required by law.
04 / LEGAL BASIS
Why We Are Allowed to Use Data.
Where privacy law requires a legal basis, our processing may rely on one or more of the following:
Performance of a Contract
We use information to accept payment, fulfill orders, arrange delivery and provide customer service relating to your purchase.
Legitimate Interests
We may process information where reasonably necessary to operate and protect our business, improve the Site, prevent fraud and understand general website performance.
Legal Obligations
Certain records may be processed or retained to comply with tax, accounting, consumer-protection, legal or regulatory requirements.
Consent
Where required, we rely on consent for optional marketing communications or certain non-essential cookies and similar technologies.
05 / COOKIES
Cookies & Similar Technologies.
Cavenirer and service providers used by our website may use cookies, local storage, pixels or similar technologies to operate and improve the Site.
- Remember cart contents and shopping-session information.
- Keep customers signed into accounts where applicable.
- Remember selected website preferences.
- Protect the Site against suspicious or fraudulent activity.
- Measure website traffic and performance.
- Support advertising or marketing measurement where such services are enabled and legally permitted.
You can control cookies through your browser settings and, where available, our cookie or consent interface. Disabling essential cookies may affect cart, checkout, account or other website functionality.
We do not list an analytics or advertising provider in
this Policy unless the relevant service is actually enabled
on our website or reasonably falls within a service category
described here.
06 / SHARING
When Information May Be Shared.
We do not need to disclose personal information publicly to operate our store.
We may provide information to service providers where reasonably necessary to perform a legitimate ecommerce or business function.
- Payment processors and financial-service providers.
- Shipping carriers, logistics providers and fulfillment partners.
- Website hosting, ecommerce and IT-service providers.
- Customer-support and communication service providers.
- Fraud-prevention and security providers.
- Analytics and advertising providers where enabled.
- Professional advisers such as accountants or legal advisers.
We may also disclose information if reasonably required by law, court order, government request, fraud investigation or to protect the rights and safety of Cavenirer, customers or others.
Personal information may also be transferred in connection with a legitimate merger, acquisition, restructuring, financing or sale of all or part of our business.
07 / PAYMENT DATA
Payment Processing.
Payment methods available during checkout may be provided by independent payment processors, banks, card networks or digital-wallet providers.
Payment providers may collect information necessary to authorize and complete the transaction, such as payment credentials, transaction information, billing information and fraud-prevention data.
Their handling of payment information is also governed by their own privacy policies and legal obligations.
Cavenirer generally receives confirmation of payment
status and transaction details needed to manage an order,
rather than the complete payment-card credentials
entered into a third-party payment interface.
08 / MARKETING
Marketing Communications.
Where permitted by law, we may send promotional communications about Cavenirer products, new arrivals or store updates.
Where consent is legally required, promotional communications will be sent only after the required consent has been obtained.
You may unsubscribe from promotional emails using the unsubscribe method included in the relevant communication or by contacting us.
Transactional communications concerning an order, payment, shipping, return or security issue are not considered optional marketing communications.
09 / SECURITY
Protecting Personal Information.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration.
- HTTPS encryption for website connections where supported.
- Access controls for administrative systems.
- Password-protected customer account functionality.
- Use of established payment service providers.
- Reasonable server, software and security maintenance.
No website, network or storage system can guarantee absolute security. Customers should also protect their passwords and avoid sharing account credentials.
If you believe your account or information may have been compromised, contact us promptly.
10 / RETENTION
How Long We Keep Information.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.
Retention periods can depend on the type of information and our legal, tax, accounting, warranty, dispute-resolution and fraud-prevention obligations.
Order Records
Transaction and order records may be retained for several years where reasonably necessary for accounting, tax, consumer-service and legal requirements.
Customer Accounts
Account information may remain available while an account is active and for a reasonable period afterward.
Support Records
Customer-service communications may be retained for a reasonable period to resolve issues and maintain records of prior assistance.
11 / INTERNATIONAL DATA
Cross-Border Processing.
Cavenirer operates internationally and our customers may be located in different countries.
Personal information may therefore be processed, stored or accessed in countries different from the country where you live.
We may also use service providers located in different jurisdictions, including providers involved in ecommerce technology, payment processing, hosting, delivery or customer support.
Where applicable law requires safeguards for international transfers, we aim to use legally recognized transfer mechanisms or other appropriate safeguards.
12 / YOUR RIGHTS
Privacy Choices & Requests.
Depending on where you live and the privacy law applicable to your information, you may have one or more privacy rights.
01
Access
Request information about personal data we maintain about you.
02
Correction
Ask us to correct inaccurate or incomplete personal information.
03
Deletion
Request deletion where applicable law provides such a right.
04
Restriction
Request limits on certain processing where legally available.
05
Portability
Request certain information in a portable form where required by law.
06
Objection
Object to certain processing based on legitimate interests or direct marketing.
To submit a privacy request, contact: 1445413831@qq.com
We may need to verify your identity before responding to a request in order to protect customer information.
13 / U.S. PRIVACY
U.S. State Privacy Rights.
Residents of certain U.S. states may have additional rights regarding personal information under applicable state privacy laws.
Depending on the law and whether it applies to our business, these rights may include requesting access, correction, deletion, portability or information about certain disclosures.
If we use technologies considered a “sale” or “sharing” of personal information under an applicable law, eligible customers may also have a right to opt out.
We will not unlawfully discriminate against customers for exercising privacy rights available to them.
Privacy rights differ by jurisdiction and may be subject
to exceptions. A request may not apply in every situation.
14 / CHILDREN
Children's Privacy.
Cavenirer is an online retail store intended for customers who are legally able to enter into ecommerce transactions.
Our Site is not designed for children to independently provide personal information or make purchases where prohibited by applicable law.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation and take appropriate action.
15 / THIRD PARTIES
External Sites & Services.
Our Site may contain links to third-party websites or use services operated by other companies.
Their privacy practices are governed by their own policies, not this Privacy Policy.
We encourage customers to review the privacy information provided by payment providers, delivery companies, social platforms or other external services they choose to use.
16 / UPDATES
Changes to This Privacy Policy.
We may update this Privacy Policy as our website, business operations, services, technologies or applicable legal requirements change.
The latest version will be published on this page with a revised “Last updated” date.
Where required by law, we may provide additional notice of significant changes affecting privacy rights.
PRIVACY FAQ
Common
Common
Questions.
We generally need information such as your name,
contact details, billing and shipping addresses,
products ordered and transaction-related information
needed to process and fulfill the order.
Complete payment-card or digital-wallet credentials
may be collected directly by the payment service provider
used during checkout. Cavenirer generally receives the
transaction information needed to manage the order.
We do not need to sell customer names, addresses or
order details as part of our ordinary ecommerce operations.
Certain advertising technologies, if enabled, may be treated
as “sharing” or “selling” under specific privacy laws,
in which case applicable opt-out rights may apply.
Depending on applicable law, you may have a right to request
deletion. Certain information may still need to be retained
for transaction records, fraud prevention, tax, accounting,
warranty or legal obligations.
Yes. Where promotional emails are sent, you may use the
unsubscribe option provided in the message or contact
our customer-support team.
Yes. Ecommerce websites commonly use essential cookies
for cart, checkout, account and security functions.
Other analytics or marketing cookies may also be used
where enabled and legally permitted.
Email 1445413831@qq.com and clearly state that
your message concerns a privacy request.
We may ask for reasonable verification before providing
or deleting personal information.
PRIVACY QUESTIONS?
Contact Cavenirer.
If you have a question about this Privacy Policy or want to submit a privacy-related request, contact our support team and describe the request clearly.
CAVENIRER
Smart Eyewear for Everyday Life
COMPANY
Guangzhou Kaihang Eyewear Co., Ltd.
广州开航眼镜有限公司
PRIVACY CONTACT
Room 201, No. 2-1, Yingcai Street,
Tianhe District, Guangzhou,
Guangdong, China